Allied Vehicles is the UK market leader in the manufacture and supply of wheelchair accessible transport solutions. Allied also operates Scotland’s largest independent Bodyshop and offers a range of garage services to insurance, commercial and private customers alike. The company has a nationwide reputation for ensuring quality, value and customer satisfaction and key to this success is its dedicated and committed workforce.
We are now recruiting for a Call Handler to join our team. You will ensure that the Parts department provides an effective service to the other departments in the Company, and retail customers.
Key Responsibilities are:
• Provide an excellent service to all of Allied Parts customers.
• Answer inbound calls from Allied Parts customers.
• Dial outbound calls to Allied Parts customers.
• Respond to emails and call backs from Allied Parts customers.
• Making sure that all customers’ data and files are up to date.
• Achieve monthly targets.
• To carry out any other duties that are required to help support the Parts team.
To be effective in this role, you will be an excellent communicator with exceptional customer service skills. Previous sales experience, ideally within a call centre environment. Knowledge of working in the Automotive industry and experience of selling car parts would be advantageous but is not essential.
Hours of work are Monday – Friday 8am – 4.30pm and the salary is £25k + bonus,
This position offers a superb opportunity to join a progressive and committed company. In return, we offer:
· 25 days holiday plus 8 bank holidays
· Aftersales discounts for you, your friends and your family
· Group life scheme and group pension scheme
· Annual profit share scheme
· Industry leading benefits portal
· Annual salary reviews
If you meet our criteria and would like to be part of a friendly and pleasant working environment in Newbridge, a career with the Allied Vehicles Group is the perfect way to fuel that ambition. Please forward your CV stating why you would be suited to the role via the APPLY NOW button.
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who considers themselves to be disabled and who meets the requirements for the post.
Please note: due to a high volume of applications we receive, we are not able to respond to every applicant individually, therefore only successful candidates will be contacted.
***NO AGENCIES