Allied Vehicles is the UK market leader in the manufacture and supply of wheelchair accessible transport solutions. Allied also operates Scotland’s largest independent Bodyshop and offers a range of garage services to insurance, commercial and private customers alike. The company has a nationwide reputation for ensuring quality, value and customer satisfaction and key to this success is its dedicated and committed workforce.
We are now recruiting for an IT Support Engineer to join our team. You will provide operational support for all IT and Telecommunication systems within the company. You will mainly be responsible for the smooth running of computer systems and ensuing users get maximum benefits from them.
Main duties of the role are:
- Provision of both onsite, remote desktop and server support for client IT systems and networks
- Installation configuration and support of ICT issues with laptops, desktops, mobile device and servers
- Diagnose and troubleshoot problems through evaluation and provide solutions
- Log all issues and resolution details, continually updating customers
- Ensure the status of all tasks, escalation, documentations and servicedesk is up-to-date in line with the servicedesk policy
- Ensure the asset management system is up to date with any equipment issued
- Maintaining networks, setup and cabling of networks
- Provide step-by-step technical help, both written and verbal
The technical environment is very diverse, so you must be experienced in 1st and 2nd line support. You will have a good working knowledge of common systems both internally hosted and cloud based. In addition to ‘off the shelf’ products, some of our systems have been developed in house. You must be keen to expand your technical horizons and learn new technologies quickly to meet the challenges of a technically diverse environment.
Hours of work are Monday – Friday on a rota basis, changing every two weeks (7am – 3pm, 9am – 5pm and 10am – 6pm) and the salary is £30k PA.
This position offers a superb opportunity to join a progressive and committed company. In return, we offer:
- 25 days holiday plus 8 bank holidays
- Aftersales discounts for you, your friends and your family
- Group life scheme and group pension scheme
- Staff car lease scheme
- Annual profit share scheme
- Industry leading benefits portal
- Free staff car park and subsidised on site cafeteria
- Annual salary reviews
If you meet our criteria and would like to be part of a friendly and pleasant working environment in the North of Glasgow, a career with the Allied Vehicles Group is the perfect way to fuel that ambition. Please forward your CV stating why you would be suited to the role via the APPLY NOW button.
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who considers themselves to be disabled and who meets the requirements for the post.
Please note: due to a high volume of applications we receive, we are not able to respond to every applicant individually, therefore only successful candidates will be contacted.
***NO AGENCIES PLEASE***