Allied Vehicles are recruiting now for an IT Support Engineer.
You will provide operational support for all IT and Telecommunication systems within the company.
The technical environment is very diverse, so you must be experienced in 1st and 2nd line support, as well as a good working knowledge of common systems both internally hosted and cloud based. In addition to ‘off the shelf’ products, some of our systems have been developed in house, therefore you must be keen to expand your technical horizons and learn new technologies quickly to meet the challenges of a technically diverse environment.
To excel in this role, you’ll need:
- Previous experience of working in a similar role, within an IT Support environment
- The ability to troubleshoot a range of IT related issues and resolve user issues
- Excellent communication skills
- A positive can-do attitude and flexibility in taking on a broad range of IT responsibilities and tasks at short notice
- A good understanding of IT trends and capabilities
The main duties of the role include:
- Provision of both onsite, remote desktop and server support for client IT systems and networks
- Installation, configuration and support of ICT issues with laptops, desktops, mobile devise and servers
- Diagnose and troubleshoot problems through evaluation and provide solutions
- Ensure the status of all tasks, escalation, documentation and servicedesk is up-to-date in line with the servicedesk policy
- Maintain, set up and cable networks
- Provide step-by-step technical help, both written and verbal
- Order IT equipment when required
Hours of work are Monday – Friday on a rota basis, changing every two weeks (7am – 3pm, 9am – 5pm and 10am – 6pm) and the salary is up to £32k per annum DOE.
Why Join Us?
We believe in taking care of our people, and that’s why we offer a fantastic benefits package designed to support your well-being, career growth, and lifestyle:
- Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
- Flexible Work Options: Benefit from hybrid working arrangements to suit your needs.
- Financial Security: Access our group life scheme and annual profit share program.
- Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
- 24/7 Health Support: ZGP24 by HealthHero provides remote GP services and second opinions for you and your family, anytime, anywhere.
- Exclusive Benefits Portal: Enjoy industry-leading perks and discounts at your fingertips.
- Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience.
- Sustainable Travel: Save on your commute with our cycle-to-work scheme.
- Continuous Development: Frequent learning opportunities to help you grow professionally.
- Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family.
- Recognition and Rewards: Celebrate your success with our company values and long-service awards program.
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who considers themselves to be disabled and who meets the requirements for the post.
We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.
***NO AGENCIES PLEASE***
